Data Protection & Privacy Policy

1. Introduction

The Real Estate Agency Council (REAC), as mandated by Act 1047, is committed to protecting the privacy and personal data of individuals in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.

2. Who We Are

REAC is a statutory body established to regulate real estate agency practice in Ghana. Real Estate Agency Council – Ghana · Email: info@reac.gov.gh · Phone: 0302 773 339

3. Why We Collect Your Data

• Register and license real estate agents and agencies
• Enforce compliance with REAC regulations
• Investigate complaints and breaches
• Deliver education, training, and professional development
• Communicate important updates or regulatory changes

4. Types of Data We Collect

• Name, address, contact information
• Date of birth, ID numbers, photographs
• Licensing history, professional records
• Complaints, investigations, and disciplinary data
• Website usage data (e.g. IP address, browser)

We do not collect or process sensitive data unless legally required.

5. Legal Basis for Processing

• Statutory obligation (REAC Act 1047)
• Public interest in regulatory enforcement
• Consent, where applicable (e.g., email subscriptions)

6. How We Use and Share Your Data

We use your data solely for regulatory, administrative, or communication purposes. We may share data with:

• Government ministries (e.g., Ministry of Works and Housing)
• Law enforcement, where legally required
• Licensed third parties (e.g., auditors or legal advisers)

We do not sell or share your data for marketing purposes.

7. How We Protect Your Data

• Secure servers and password-protected systems
• Access control and staff training
• Compliance monitoring and data audits

8. Retention of Data

Personal data is retained only as long as necessary to fulfill regulatory or legal obligations. When no longer needed, data is securely deleted or archived in compliance with REAC's approved retention schedule.

9. Your Rights Under Ghana's Data Protection Act

• Access your personal data
• Request correction of inaccuracies
• Request deletion of data (where lawful)
• Restrict or object to processing
• Lodge complaints with the Data Protection Commission of Ghana

10. Cookies and Website Analytics

Our website may use cookies to improve functionality and user experience. Cookies do not store personally identifiable information. You may control cookie settings through your browser.

11. External Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Updates to This Policy

This policy is reviewed regularly and updated as needed. Material changes will be posted on this page.